Professional Experience
Healthcare Practice Consultant
Private Healthcare Surgical Practice (2024-Present)
Conducted a thorough review of practice management systems to identify gaps and optimize usage.
Observed and evaluated day-to-day workflows in all departments to identify pain points and inefficiencies.
Developed actionable recommendations tailored to the practice's needs, focused on improving communication, role alignment, and patient flow.
Created a clear plan to enhance team collaboration, reduce redundancy, and position the practice for sustainable growth.
Strategy and Implementation Consultant
UC Davis Health (2023-Present)
Spearheaded strategic initiatives to launch a 268k sqft, $500 million outpatient surgery center and medical office building, ensuring operational efficiency and alignment with clinical and consumer health goals.
Collaborated with stakeholders to implement value-based care strategies, improving patient outcomes and reducing costs while ensuring high-quality, consumer-focused healthcare services.
Administrator / CEO
United Surgical Partners International (2021-2023)
As the owner representative for a 16,000-square-foot, $13 million multi-specialty Ambulatory Surgery Center, I provided comprehensive leadership throughout the construction, launch, and operational phases, ensuring excellence in patient care, financial performance, and strategic growth.
Construction Oversight: Attended all OAC (Owner-Architect-Contractor) meetings, guiding the project through every phase of construction and aligning infrastructure with clinical and operational goals.
Operational Leadership: Directed the operational and financial performance of the center, delivering services with a strong focus on patient safety, quality, and cost-effectiveness.
Strategic Growth: Developed and executed strategic growth plans that significantly increased case volume, optimized workflows, and enhanced patient satisfaction.
Accreditation Excellence: Successfully led the center through The Joint Commission accreditation process, achieving zero deficiencies and ensuring full compliance with regulatory and safety standards.
Financial Achievement: Secured positive EBITDA within three months and positive net revenue by month twelve, overcoming initial volume challenges.
Stakeholder Engagement: Acted as a liaison between the Governing Board and all stakeholders, fostering collaboration and clear communication to align with the center's goals.
Physician and Partner Relations: Built strong relationships with physicians and healthcare partners, driving long-term business success and partnership growth.
Vendor Management: Negotiated contracts with vendors, ensuring cost-effective terms and accountability to agreements.
Market Analysis and Growth: Conducted market analysis to identify new service opportunities, ensuring the financial health and sustainable growth of the business.
Director, Service Lines
Dignity Health Medical Foundation (2010 – 2021)
Developed and executed comprehensive service line strategies, ensuring alignment with organizational goals in terms of quality, affordability, and service.
Led cross-functional teams to integrate clinical and operational workflows, optimizing patient care delivery and improving overall consumer health services.
Established metrics for operational excellence, including cost reduction strategies, staff productivity, and performance management to meet and exceed financial goals.
Maintained compliance with healthcare laws, accreditation requirements, and regulatory standards, ensuring consistent service delivery across multiple sites.
Instrumental in designing, planning, and opening a new state of the art 68k sq ft, $30 million, medical office building.
Supported all relocation logistics and ongoing building operations including implementation of new technology and care models.
Developed new enterprise-wide standards of care using lean methodologies and implemented processes across the region.
Professional Development
Professional Values and Employee Value Proposition development for Administrators (2023)
California Ambulatory Surgery Association Financial Bootcamp (2022)
DRIVE Lean Training – Kaizen & yellow/green belt six sigma (2021)
Expanded Lean Research & Application: Sutter Gould (2020)
Leadership Workshop (2019)
Just Culture (2011 & 2018)
Lean Training & Application (project): LMS Consulting (2017-2019)
Beyond Cultural Competence: Driving Clinical & Service Excellence Among All (2016)
Emotional Intelligence Workshop (2015)
Leadership Training for a Culture Shift: Integration Loyalty Systems (2014-2015)
Opportunity in Conflict for Leaders Workshop (2013)
Management Skills Learning Series (2012)
Crucial Conversations (2012)
Creating Possibilities Through Change Workshop (2012)
Behavioral Interviewing (2012)
Leading in a Union Environment (2011)
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