Professional Experience

Healthcare Practice Consultant
Private Healthcare Surgical Practice (2024-Present)

  • Conducted a thorough review of practice management systems to identify gaps and optimize usage.

  • Observed and evaluated day-to-day workflows in all departments to identify pain points and inefficiencies.

  • Developed actionable recommendations tailored to the practice's needs, focused on improving communication, role alignment, and patient flow.

  • Created a clear plan to enhance team collaboration, reduce redundancy, and position the practice for sustainable growth.

Strategy and Implementation Consultant
UC Davis Health (2023-Present)

  • Spearheaded strategic initiatives to launch a 268k sqft, $500 million outpatient surgery center and medical office building, ensuring operational efficiency and alignment with clinical and consumer health goals.

  • Collaborated with stakeholders to implement value-based care strategies, improving patient outcomes and reducing costs while ensuring high-quality, consumer-focused healthcare services.

Administrator / CEO
United Surgical Partners International (2021-2023)

  • As the owner representative for a 16,000-square-foot, $13 million multi-specialty Ambulatory Surgery Center, I provided comprehensive leadership throughout the construction, launch, and operational phases, ensuring excellence in patient care, financial performance, and strategic growth.

  • Construction Oversight: Attended all OAC (Owner-Architect-Contractor) meetings, guiding the project through every phase of construction and aligning infrastructure with clinical and operational goals.

  • Operational Leadership: Directed the operational and financial performance of the center, delivering services with a strong focus on patient safety, quality, and cost-effectiveness.

  • Strategic Growth: Developed and executed strategic growth plans that significantly increased case volume, optimized workflows, and enhanced patient satisfaction.

  • Accreditation Excellence: Successfully led the center through The Joint Commission accreditation process, achieving zero deficiencies and ensuring full compliance with regulatory and safety standards.

  • Financial Achievement: Secured positive EBITDA within three months and positive net revenue by month twelve, overcoming initial volume challenges.

  • Stakeholder Engagement: Acted as a liaison between the Governing Board and all stakeholders, fostering collaboration and clear communication to align with the center's goals.

  • Physician and Partner Relations: Built strong relationships with physicians and healthcare partners, driving long-term business success and partnership growth.

  • Vendor Management: Negotiated contracts with vendors, ensuring cost-effective terms and accountability to agreements.

  • Market Analysis and Growth: Conducted market analysis to identify new service opportunities, ensuring the financial health and sustainable growth of the business.

Director, Service Lines
Dignity Health Medical Foundation (2010 – 2021)

  • Developed and executed comprehensive service line strategies, ensuring alignment with organizational goals in terms of quality, affordability, and service.

  • Led cross-functional teams to integrate clinical and operational workflows, optimizing patient care delivery and improving overall consumer health services.

  • Established metrics for operational excellence, including cost reduction strategies, staff productivity, and performance management to meet and exceed financial goals.

  • Maintained compliance with healthcare laws, accreditation requirements, and regulatory standards, ensuring consistent service delivery across multiple sites.

  • Instrumental in designing, planning, and opening a new state of the art 68k sq ft, $30 million, medical office building.

  • Supported all relocation logistics and ongoing building operations including implementation of new technology and care models.

  • Developed new enterprise-wide standards of care using lean methodologies and implemented processes across the region.

Professional Development

  • Professional Values and Employee Value Proposition development for Administrators (2023)

  • California Ambulatory Surgery Association Financial Bootcamp (2022)

  • DRIVE Lean Training – Kaizen & yellow/green belt six sigma (2021)

  • Expanded Lean Research & Application: Sutter Gould (2020)

  • Leadership Workshop (2019)

  • Just Culture (2011 & 2018)

  • Lean Training & Application (project): LMS Consulting (2017-2019)

  • Beyond Cultural Competence: Driving Clinical & Service Excellence Among All (2016)

  • Emotional Intelligence Workshop (2015)

  • Leadership Training for a Culture Shift: Integration Loyalty Systems (2014-2015)

  • Opportunity in Conflict for Leaders Workshop (2013)

  • Management Skills Learning Series (2012)

  • Crucial Conversations (2012)

  • Creating Possibilities Through Change Workshop (2012)

  • Behavioral Interviewing (2012)

  • Leading in a Union Environment (2011)

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